Privacy Policy

As a responsible travel portal, we respect your privacy and make it explicitly incumbent upon us to protect it against any kind of misuse. To this extent, we are bound by necessary industry standards and appropriate measures have been put up for the same. Any information that you share with us is assimilated and managed solely for the purpose of (i) convenient flight booking, and (ii) to share with you all updates that may help you select the best of available services. With this piece of undertaking, we have framed our privacy policy that brings to light the entire terms of use of your shared information and wherever necessary, to acquaint you with operations practices regarding the usage and sharing of your private details with the concerned third party.

Our portal contains web pages that use cookies to provide a more personalized experience to our users as they revisit our website. These simple identifiers are sent to your browser to facilitate your next visit. Further, this doesn’t necessitate the collection of your personal information and it remains the preserve of users to consider accepting the terms of usage of cookies as they are notified for the same at the time of visit.

At the time of flight booking and admitting a query in our “Contact Us” section, we collect only necessary information related for your own convenience. These include:

• Name
• Sex
• Address
• Date of Birth
• Credit Card Details
• Telephone Number

TravelOMatrix collects information for the purpose of enhancing your visit. This helps us to provide the requested information instantly and accurately, thereby facilitating an easier use of our travel services.

We do not share your submitted personal information with any third party without your prior consent. However, for the purpose of booking your flight tickets - insofar as we book these through the airline operators - we share these details with the authorized parties. Likewise, your credit card and banking details are directly collected by payment gateways for secure and convenient booking of your flight tickets.

In case you opt to subscribe to our newsletter or avail our festive offers, we would ask for your name, email address and contact number. This information would be used to provide you with information about our latest offers, special products or other items associated with your travel requirements. These newsletters would be shared occasionally - at most, once in a month.

TravelOMatrix does not collect personal information of/from minors below 18 years of age.

Our users can update or correct information which we collect any time by leaving a query or by calling on our helpline number. Additionally, we have put up appropriate measures from our own end to ensure safe and glitch-free use of your personal details. And in case if you suspect unauthorized use of your details, you may write us at info@travelomatrix.com